Employee absence can significant impact the efficiency and productivity of a business. This white paper highlights the case of a prominent UK retailer, referred to as "Brand X," which faced unexpected and unplanned staff absences, resulting in store closures and additional work burdens on existing staff. To address this issue, the company undertook a transformation, modernising its workforce management systems and processes to gain control of absence.
Delving into the various aspects of absence management, including the definition of absence, current CIPD UK employee absence stats and strategies for managing absence, this paper underscores the importance of understanding and effectively managing absence in the workplace.