Provide employees with the consumer-level experiences that they expect while alleviating administrative burdens to drive more strategic HR.
All that’s included
Deliver a better employee experience for all your people across the organisation by providing your HR team with the solutions required to understand and support people in a meaningful way. Empower employees to find personalised HR information and free up HR’s time to focus on more strategic HR initiatives.
Contextualised Knowledge Base
Empower employees to find answers to HR-related questions in a searchable and personalised knowledge portal that shows only relevant articles based on the employee’s location, department and title.
Configurable Workflows
Support all employee life-work events with custom global or local processes that adapt depending on the employee’s attributes, and centralise task management and steps within the process.
Employee Case Management
Submit more complex requests to HR or fill in a form to kick off a request, which is routed automatically to the right HR person based on predefined workflows.
Optimised Service Delivery
Track and report on key metrics such as SLA performance, requests by category and time to resolve in order to continuously improve HR service delivery performance.
