Customer Story

OnSide Youth Zones realises time savings and boosts employee morale with UKG workforce management

  • Colossal reduction in time taken to prepare payroll from several days to several minutes

  • Improved employee engagement

Onside Youth Zones

UK’s most disadvantaged areas somewhere to go, something to do, and someone to talk to in their leisure time. 14 Youth Zones operate across the UK, employing over 750 people.

OnSide Youth Zones is the charity behind a network of 21st century youth centres called Youth Zones. They are designed to give young people living in some of the UK’s most disadvantaged areas somewhere to go, something to do, and someone to talk to in their leisure time. 14 Youth Zones operate across the UK, employing over 750 people.

reduction in time spent on payroll related tasks in each youth zone
Reduced manager administration time to just 10 minutes every other day

OnSide needed a solution that could help them address:

  • Inconsistency around recording worked hours and preparing data for payroll
  • Heavy dependence on paper-based and manual payroll processes
  • Unreliable recording of worked hours and lateness in submissions causing
  • administrative inefficiencies and payroll inaccuracy
  • Lack of visibility into all forms of rostering including hours worked, holiday
  • accruals, and absence of staff and volunteers resulting in resourcing
  • difficulties
  • Production of accurate reports to stakeholders of how and where funds
  • were being allocated and spent was time consuming

OnSide Youth Zones partnered with UKG to modernise workforce management processes across its network and streamline critical HR tasks, enabling employees to do what they do best – serve their young people and communities.

UKG Ready Time & Attendance and Absence Management

  • Accurately captures employee working hours
  • Empowers and engages employees with mobile based self-service functionality
  • Enables Youth Zone managers to approve team-specific timesheets and provides greater visibility and control of planned and unplanned absences
  • Liberates the administration team from paper-based, time -intensive, payroll related processes
  • Supports the delivery of accurate and on-time payroll
  • Provides greater visibility into Youth Zone expenditure
  • Allows rapid and accurate reporting to stakeholder on how their funds are being allocated and spent

“Before we had UKG, recording worked hours was all about maintaining timesheets on a piece of paper. It was a manual process with employees writing down what time they came in and what time they left. By the end of the month, tabulating all this data to prepare it for payroll was a mammoth, often four-day task for the Youth Zone Business Admin Manager.”

Duncan Hall

Systems Implementation Manager


By the deploying UKG Ready solution Onside Youth Zones were able to reduce the administrative burden on Youth Zone managers and liberate the payroll team from paper-based, time-intensive payroll preparation processes. Less time spent in the back office by managers allows them more time helping their young people and communities. Greater control and visibility of absences ensures activities are planned and staff appropriately. Empowering employees with self-service and accurate pay has made them happier and more engaged. Stakeholders have greater visibility on how funds have been allocated and spent.

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