UKG Named a Leader in the IDC MarketScape for AI‑led Workforce Management and EMEA Compliance

LONDON, U.K.

UKG, a leading global AI platform unifying HR, pay, and workforce management (WFM), today announced it has been recognised as a Leader in the IDC MarketScape: Europe, Middle East, and Africa (EMEA) AI-Enabled Workforce Management and Compliance 2025–2026 Vendor Assessment. More than 80,000 organisations worldwide leverage UKG's Workforce Operating Platform, with prominent EMEA brands cited including ALTRAD Endel (France), Big Dutchman (Germany), Daikin Europe (Belgium), Dublin Airport Authority (Ireland), and Kellogg Supply Services (United Kingdom).

The IDC MarketScape evaluates the capabilities and strategies of WFM vendors serving companies in the EMEA region, recognizing UKG as a Leader.

Bo Lykkegaard, author of the IDC MarketScape and associate vice president, European software research at IDC, said, “In EMEA, workforce management is no longer just about compliance. It can be a key source of operational agility, employee empowerment, and competitive advantage, especially in frontline-heavy industries such as retail, hospitality, transportation, logistics, and healthcare.”

The IDC MarketScape referred to several UKG strengths, including:

Simplifying multi-country workforce complexity: UKG Pro® Workforce Management helps multinational organisations standardise scheduling, time, and compliance across borders while supporting local labour laws, languages and regulatory requirements. With a mature global platform and deep EMEA localisation, UKG enables operational agility, reduces risk, and delivers real-time workforce intelligence leaders can act on.

Built for data sovereignty and regulatory confidence: With dedicated EU data centres, regional compliance libraries, and proven GDPR alignment, UKG helps organizations meet strict European data privacy and location requirements. Our secure, multi-tenant cloud platform safeguards employee data while giving executives the confidence to scale globally without compromising compliance or trust.

UKG Pro WFM is an intelligent workforce management solution that simplifies complexity around time-consuming processes like scheduling and timekeeping, empowers people with flexibility and access to information, optimises labour budgets through advanced planning, and delivers real-time insights to help unlock business growth. IDC MarketScape underscores the essential role of modern workforce management solutions in solving these challenges, and identifies WFM innovations as critical to closing the “flexibility gap” between frontline and desk-based employees.

“As a global organisation, some of our biggest challenges are navigating different cultures, local labour laws, and union requirements across regions,” said Kelly Butler, Head of People Systems at Menzies Aviation, which employs 65,000 people across 65 countries. “UKG has been a game changer for us by providing a single, global workforce management system while still allowing for the localisation we need to stay compliant. Having that level of visibility, such as into our ramp agents' schedules and overtime across passenger operations, has fundamentally changed how we understand and manage our workforce.”

Russell Howe, Group Vice President EMEA at UKG, said, “This recognition reflects our unwavering commitment to the frontline workforce — the 80% of the global workforce that powers the economy. Our Workforce Operating Platform brings together people, operations, and AI-driven workforce insights to help organisations create more connected, productive, and compliant workplaces. By delivering workforce intelligence that leaders can act on in the moment, UKG solutions enable better decisions that drive stronger engagement, smarter operations, and measurable business results across EMEA and the world.”

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About UKG

UKG is a leading global AI platform for HR, pay, and workforce management. Unifying award-winning solutions with the world’s largest collection of workforce data and people-first AI, UKG delivers unrivalled insights into today’s workforce, helping organisations in every industry turn data into decisions that elevate productivity, culture, and the customer experience. Trusted by more than 80,000 organisations across 150 countries, tens of millions of employees — from small businesses to global enterprises — use UKG every day. To learn more, visit ukg.co.uk.


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